[Resolved] Tata Sky — recharge made on 11 jan 2020 not reflecting | |||
Hi I have Tata sky subscription and I recharged my tata sky account for Rs. 200/- on 11 Jan. 2020. I observed that it was not recharged and I called them. They said wait for 48 hours it would reflect. I waited until 17th and raised a complaint (request number 1TYA13MM). They said it would take 7-10 days to resolve the complaint. Today February 1st. The request is not resolved rather after calling them they said it is closed by calling me which is not the case. Today again they raised one more request (request number 1V7IVX7F) and asked me to wait for 7-10 days again. If you could please look into this and see what can be done it would be great help to others of Tata sky filthy practice to cheat customers. TataSky ID [protected] Was this information helpful? | |||
Mar 7, 2020 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Feb 03, 2020 Tata Sky Customer Care's response Hi, your concern is noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Verified Support Feb 04, 2020 Tata Sky Customer Care's response We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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 2 Comments | |||
Comments
I am facing the problem of ' This is the wrong card for this set top box (Pairing Error) please resolve the problem ASAP..
Reply
Tata Sky Customer Care's response, Feb 6, 2020
Verified Support
Hi, we are here to help you out. Please share with us your RMN/ Subs ID for further assistance.
This is the wrong card for this set up box showing in my Tatasky DTH.
What can i do?
My Tatasky ID - [protected]
What can i do?
My Tatasky ID - [protected]
Tata Sky Customer Care's response, Feb 6, 2020
Verified Support
Hi, help is here! We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Feb 6, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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