[Resolved]  Tata Sky — recharge offer benefit not received

Address:

Pune, Maharashtra, 411028

I had offer from tata sky and it was aldo aired on tv and website about recharge via citi card. If customer recharged with citi card then he will get tata sky balance of Rs 2400/-. I have also screenshot of that offer. I contacted many times but not resolved my query and also tata sky closed my query without intemating me 3 times. If i call to tata customer care i was told that the offer is of bank and i hve to contact bank and i call to bank then i was told that bank had not such offer and i advised me to contact service provider. Please let me know from where will i get offer benefit.