Submit a Complaint
Satellite, Cable DTH TV
Tata Sky

Tata Sky — Recharge to wrong subscriber id

My subscriber Id is [protected] but mistakenly I have recharged on [protected] on 17/01/22 for rs. 284/-.
The subscriber bid does not exist still the recharge was successful and Amazon has confirmed that they have paid amount to tata sky. Now tata sky is denying about the same. If subscriber I'd does not exist the tata sky should fail transaction. Please help me getting refund
Was this information helpful?
No (0)
Yes (0)
Tata Sky customer support has been notified about the posted complaint.
Jan 20, 2022
Updated by sachinsthakur123 Here is the attached image for recharge

Jan 20, 2022
Updated by sachinsthakur123 Did not address yet. One representative saying we can not refund and now one representative called and said they have raised refund. Are you running a system or sabji bazar??
Complaint comments 
3 Comments

Related Tata Sky reviews

[Resolved]Tata Sky - Facts about Tata Sky5[Resolved]Tata Sky - Deactivation of services despite paying all the amount3[Resolved]Tata Sky - booked as delivered without any delivering1[Resolved]Tata Sky - Defective service3[Resolved]Tata Sky Dth Services - Improper Price hike and poor response8
View all 12301 Tata Sky Reviews

Comments

Hi, help is here. We are here to assist you. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
Reply
Mobile no : [protected]
The number on which recharge done is [protected]
Reply
Tata Sky Customer Care's response, Jan 20, 2022
Verified Support
We are looking into it right now. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    View all 12301 Tata Sky reviews & complaints
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information