[Resolved]  Tata Sky — recharge with bharat qr code

Address:

Mohali, Punjab, 140301

Sane happened with me.. I recharged with 500 but didnt get in my tata sky... Reference id 118840... This complaint is regarding the recharges i've done using my tata sky's bharat qr code. I made payment with punjab national qr code paymnet option. I just scan the code from my t. V and entered the amount about 500. The amount was deducted from my account but i didn't get any recharge in my tata sky account.
I spoke to customer care executive many times they said that the bank is responsible for the failure and they said contact your bank for this.