[Resolved] Tata Sky — Recharged 3 times on ID [protected] balance still reflecting nil with in 7

bharat guglani

from Noida, Uttar Pradesh

Address:	Saharanpur, Uttar Pradesh, 247001
Website:	tata sky dish tv

Tata sky team,

I am the Tata sky user id [protected] recharged this account of monthly pack in Dec'16 but within one week balance got nil as HD is activated with out our knowledge & acknowlegment. Pripor to this incident techinacian visit to our home for dish setting charged 300 rs for visit. But after visit we are unable to watch the TV. After complaning regularly for 3 months.Now on 25 st April they again visited to reset the dish while commiting second visit is not chargeable. We recharged the same account for monthly on 21st April again the account get nil in 4 days due to visit charges are deducted from account without informing. Kindly let us know this is our team habit to cheat the customers on Tata name or you guys seriously what to serve your customers.

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May 31, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2017

Tata Sky Customer Care's response Hi, we are working on your concern. We will contact you soon to get this sorted.