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[Resolved]  Tata Sky — Recharged a/c twice: [protected], not getting refund from tata sky

Address:Ahmedabad, Gujarat, 380054
Website:www.tatasky.com

I Recharged my TATA Sky No: [protected] with 1100.00 on Sunday 06.12.2015. Due to network error the amount got debited twice from my account. I have contacted the bank for reverse entry of the transaction but they are unable to do it as it is already accepted by TATA Sky. When i contact Tata Sky customer care, no proper solution to the situation is provided and all the customer care executives are showing there helplessness and asking to contact the bank. I am trying to find the solution since last 1 week to no avail and am not getting any rational support from TATA Sky's end.
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Dec 14, 2021
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2021
Tata Sky Customer Care's response Hi, help is here. We are looking into it right now. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.
Verified Support
Nov 13, 2021
Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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Customer id -[protected], I recharged twice . Can I get my refund back?
Reply
Tata Sky Customer Care's response, Nov 10, 2021
Verified Support
Hi, help is here. We are looking into it right now. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.
Tata Sky Customer Care's response, Nov 10, 2021
Verified Support
We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!

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