[Resolved]  Tata Sky — refund of amount paid excess rs. 8,500.00

Address:

New Delhi, Delhi, 110018

Id # [protected] - it is regret to mention here that tata sky is really cheating the customer. I recharged the package by paying rs. 8, 500.00. But immediately on the same day, i requested to change the package which was costing me rs. 6, 300.00 and asked them to refund the balance amount, after adjustment.

Tata sky mentioned since part refund is not possible, you make payment of rs. 6, 300.00 for the changed package. And immediately on receipt of that we will refund you the full amount of rs. 8, 500.00 received excess.

I did accordingly on the same. But regret tata sky is not refunding the amount of rs. 8, 500.00 paid excess despite so many calls and over emails.

It is not clear to whom i should contact now for this matter as there is no officials in tata sky to intervene and resolve the long pending issue.