| Address: | Mumbai City, Maharashtra | | Website: | MYTATASKY |
My name is sankaranarayanan.m, an advovate practising at mumbai after retirement from sbi group as a seniorlegal advise r. I decided to shift my residence to my native place Trivandrum. I called your helpline and as suggested suspended from 7th March inst till I reach Trivandrum and recieve my goods from Mumbai. They advised me to call them on receiving the Set top and antennae from Mumbai. On 18th I received a message that the dth is reactivated unilaterally to my shock as goods were yet to come from Mumbai. Hence, I called the helpline and received a rude and contakerous response from ms natasha, and another lady. I made a formal complaint and asked them to close my account. After some time one gentleman called me and told me that they require 3 days to close an account and on 21st somebody from their office will call me and settle the refund of the balance amount.(I had given a years subscription on last July2016.) On 22nd I recd the goods from Mumbai including the antennae and set top box. As there was no response from your side I called the helpline actually hoping to ask them to send the mechanic to connect. But to my dismay I received another dose of rude and shocking behaviour from ms Mini and Mr suchdev and Ms gurinder. They informed that my account is activefrom 18th inst and not closed.
Now iam inviting your attention that you are charging me for NO SERVice from 18th and ask you to refund the excess amout held by you along with interest @18% p.a from 18th inst till payment to my new address at 97 chitranjali, P.T.PNagar, Trivandrum 695038 to avoid further complications and embarrassment, Was this information helpful? | 
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