Tata Sky — Refund/Poor Services

Address:	Hyderabad, Andhra Pradesh, 382445
Website:	consumer complaint

Dear Sir i was a satisfied customer of Tata Sky, In the rains the viewing was lost, hence I started the cable connection with a local GTPL vendor during the year I was in receipt of enough calls from Tata Sky, to restart the services, actually speaking the services in terms of TV viewing Tata is really good, leaving beside their useless customer care executives I appreciated their calls and showed the willingness to deal with Tata, after making payment and after confirming with their executives that I would not be charged for the installation (as it was mere a cable fixing in the dish), the day came when they said no Sir the cable fixing could not be free it could be minimum 200 or can be more[protected]I responded that for Tata I bore a loss of Rs.800 by deactivating my present GTPL, why the Company not do me a favor just by waiving off Rs200 somehow the executives were adamant I thought to compromise & replied OK however after several promises the technician was not able to visit my premises, finally requesting for a refund day before yesterday bore no result today again I reminded them, overall I must have made 100 calls to mitigate the issue however with useless responses. My customer ID is [protected] & cell number [protected]