[Resolved] Tata Sky — reg new govt guidelines | |||
Dear sir, we are using 04 set top boxes on 01 i’d which is [protected] our organization recharged our set top box i’d for 01 year i. E from 29/01/2019 to 28/01/2020 with the amount of rs 12740/- which for each set top box of rs 265/- per set top box. Now our i’d is deactivated without giving any notification and reminder to us. Whenever discussing about our problem with customer service they told us that as per govt. Guidelines these changes are occurred in plans of tata sky. Our plan is running from 455.50/-. After any changes in plan should be implemented from next recharge but they did’nt do so. Kindly check our i’d and resolve our problem. Was this information helpful? | |||
Dec 1, 2019 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Oct 24, 2019 Tata Sky Customer Care's response Hi, we've already communicated to you regarding this over the call. Do let us know if we can assist you with anything else.
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