[Resolved]  Tata Sky — regarding hd channel offer given

Address:Mumbai City, Maharashtra, 400071

I have using tata sky from 9years. Three days before i have received the call from tata sky that u can change your normal set top box to hd only in 990 and u can get hd free channels for 1month. I have agreed to change and the tata sky serviceman came yesterday and changed the set top box, but during discussion i have known that the offer of 1month free hd channels given by tata sky is cheating with me because the distributors of tata sky are giving the offer of free hd channels for 3months and changing set top box to hd in 999. It means that the company is cheating by giving only 1month free hd channel. Hence my faith in company is lost, they are only cheating the customers. When i was raise the complaint they are talked arrogantly and not agree to extent the hd free channels to 3months. That means they are only looking their profit without understanding customer satisfaction and also cheating their own customers because they know that few customer complaint cannot going to harm them.

Sachin
Id - [protected]
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Sep 28, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2017
Tata Sky Customer Care's response
Hi, this is not the experience we want you to have. We will contact you soon.
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