[Resolved] Tata Sky — Regarding recharge in online

Kusuma T J

from Kotamangalam, Kerala

Address:

Bangalore, Karnataka, 560078

Dear sir,

I have recharged the tata sky digit setup by 1900rs on 10th April 2017 but got some error during payment process but 1900 amount got deducted from my account for the instant alter message at the same time raised complaint to tatasky but got know from tata sky that not received.
I have raised the request to my ICICI BANK CUSTOMER service and got know that transaction was successful and they got confirmation from the merchant( tata sky) for receive of amount. Hence request you to do the needful at earliest. Provide your manager e mail IDso that I can forward the mail received from ICICI BANK.

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May 17, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2017

Tata Sky Customer Care's response Hi, we did spoke to you regarding the concern. Let us know if we can help you with anything else.