[Resolved] Tata Sky — Regarding set top box change

Vinaybhide

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411002
Website:	tataksy

Tata sky service is really bad bad !!!
I am vinay bhide and my consumer no - [protected]

I have problem starteed from last 6 months. The set top box automatically gets on and off offten and either it gets on after few minutes or if we put off and then start.
In last 6 months have changed set top box 2 TIMES and again the same problem started today. I am told by customers care service that again I have to change the set top box .
It means I have to pay around 1200 rupees.

And main thing is the technician told that the replaced box is not new set top box but replaced box is repaired set top box. And it's warranty is only 1 MONTH.

Thus they charged you rs. 900 for the junk.
IT IS NOT WORTH PAYING SO MUCH AMOUNT IN ADDITION TO THE TATA SKY PACKAGE.

Was this information helpful?

No (0)

Yes (0)

Apr 20, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2017

Tata Sky Customer Care's response Hi, your concern is certainly noted! We shall contact you soon to get this sorted.

Related Tata Sky reviews

View all 12301 Tata Sky Reviews

Comments

Sulakhan Singh Hanjra

from Kanpur, Uttar Pradesh

Sir main tata sky ka dth connection chala raha hun mujhe dth connection kisi ne gift kiya tha aur ab main apne naam se register karna chahta hun magar customer care wale proper nahin bata rahe kaise registration detail change karni hai mera tata sky cid : [protected]

Lalit Powar

from Bengaluru, Karnataka

You can try other sources of contacting Tata Sky to ensure your work gets done. You can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly or you can contact Tata Sky customer service. They are quite prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their helpline number at [protected]. The best part is it is available 24X7. I am sure they will assist you in transferring registration details in your name.