[Resolved]  Tata Sky — relocation not done from past one month

Address:Hyderabad, Andhra Pradesh, 500085

Hi,

My subscriber id - [protected] has requested for relocation many times. Have raised many complaints but relocation is not done yet.

Everytime technician will call to check for right time to visit. After that there will be no response from them. Again i have to raise new complaint. The story repeats.

I have written and raised concern through twitter, sent mail to their nodal officer. But nothing happened. Not sure how this can be resolved. Now i think it is better to change the operator. As i have choosen yearly before new packages came to existence, i have money in tata sky account and they are deducting the same continuously. But i am not able to see anything and making me pay still.

For almost two months, i am just paying and not able to see anything. If tata sky is not going to do relocation, please refund my money.
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Aug 3, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2019
Tata Sky Customer Care's response
Hi, we are here to assist you. We have raised a service request. Rest assured, you will hear from us soon.
Verified Support
Jul 02, 2019
Tata Sky Customer Care's response
Hi, we have emailed you regarding your concern! Let us know if you require further assistance, we will be glad to help!
Complaint comments 

Comments

TATA SKY Sub.ID-[protected]. Recharge amt.Rs.400 paid dt;[protected].bank a/c debited.but no a/c recharge activated
prakash shendre's reply, Jun 17, 2019
my bank account debited Rs, 400/- on 16/06/2019. by internet banking.Still my tata sky sub.Id-1007710963 still not recharged and activated
Tata Sky Customer Care's response, Jun 27, 2019
Verified Support
Hi, that's not how it should have been. We see that the recharge of Rs. 400 is successful. We have raised your concern and we assure you that it will be resolved promptly.
Tata Sky Customer Care's response, Jul 11, 2019
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
We had recharged our tata sky after 1 year approximately. But its showing that "this is the wrong card..."
After doing everything we are still facing the problem.
Subscriber id=[protected].
Plz fix the problem as soon as possible.
Tata Sky Customer Care's response, Jun 27, 2019
Verified Support
We hope your issue has been resolved. Let us know if you require further assistance, we will be glad to help!
My tata sky box is not receiving the signals( Sub ID- [protected])
Tata Sky Customer Care's response, Jun 27, 2019
Verified Support
Hi, your concern is noted. We have raised your concern and we assure you that it will be resolved promptly.
Tata Sky Customer Care's response, Jun 27, 2019
Verified Support
We hope your issue has been resolved. Let us know if you require further assistance, we will be glad to help!

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