Tata Sky — Relocation of connection

rusty1968

from Pune, Maharashtra

Address:

Thiruvananthapuram, Kerala

I have relocated to Thiruvanathapuram, Kerala. I placed a service request on TATASKY helpline no. [protected] for re-installation at my Thiruvananthapuram residence. The service request was registered and I got an SMS on my RMN for issue of work order to their service engineer. However, the re-installation is yet to be done despite placing my reuest on April 09. Today is April 12 and I am yet to hear from TATA SKY despite taking up the matter with even their Kerala Nodal Officer. This is pitiful. I want to get the connection installed at the earliest.

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Comments

Taranjeet S

from Nagpur, Maharashtra

I am a tata sky customer for over 5 years now. I have registered for relocation of my tata sky dish 4 days back and has called customer care for 6 times. Every time I got assurance of someone will be visiting my place to fix up dish.I would also like to bring in your kind notice that from yesterday whenever i am trying to contact tata sky on customer care the phone kept on hold for 30 mins and says that please keep phone on hold for 10 mins.Very shocking to know that a big company Tata employees give such a pathatic service.I would like you to please respond to my email immidiately or I wil be force to go to consumer court and will put these lines in every feedback sites.RegardsTaranjeet Singh SahniMob No. [protected]