[Resolved] Tata Sky — relocation of tata sky not done

Melvinekbote

from Bengaluru, Karnataka

Address:

A51 Renka Stelo Barakotri road Dharwad, Dharwad, Karnataka, 580001

Tata sky — complaint regarding relocation

I am having tata sky connection id [protected], i have lodged complaint regarding relocation but its more than 3days they say technician will be coming in 2hours but still no one visited.
I need some help to sort this issue as soon as possible. This is not the service i expected from such a big dth brand.
Please take this issue as priority.

Thanks and regards
Mathew

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Nov 6, 2019

Complaint marked as Resolved

Tata sky technician had checked the relocation situation and rescheduled the relocation as the new house has little changes with the wiring system of the house. We will discuss with the building engineer and get back to Tata sky technician for the relocation. Thank you Tata sky technician has cancelled the complaint registered with them giving some false statement. Also they have not returned back the dish after uninstallation from old house. i have raised the relocation request again. the technicians are not providing there proper details and phone numbers to register complaint against them. Request to do the installation procedures as soon as possible. Thank you. Issue Resolved Thank you for the help.

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2019

Tata Sky Customer Care's response Hi, your concern is certainly noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.

Nov 04, 2019

Updated by Melvinekbote Tata sky technician has cancelled the complaint registered with them giving some false statement.
Also they have not returned back the dish after uninstallation from old house. i have raised the relocation request again. the technicians are not providing there proper details and phone numbers to register complaint against them. Request to do the installation procedures as soon as possible.
Thank you.

Verified Support

Nov 04, 2019

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

Nov 04, 2019

Updated by Melvinekbote The issue still exist,
Request to do the installation procedures as soon as possible.
Thank you.

Nov 06, 2019

Updated by Melvinekbote Issue Resolved
Thank you for the help.

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Comments

Navdeepsandhu

from Chandigarh, Chandigarh

I am recharging my tata sky after 5.4 months.But I am facing error "This is the wrong card for this set top box".

Tata Sky Customer Care's response, Nov 1, 2019

Verified Support

Hi! That's not how it should have been. Kindly share your RMN/Sub ID and we’ll sort this right away for you.

grnarasimhan

from Coimbatore, Tamil Nadu

Set top box is not getting power. the power supply wire from the adapter is damaged at the pont where it is being plugged into set top box. We get message in the TV monitor as signal weak -chech antenna connection.

Tata Sky Customer Care's response, Nov 1, 2019

Verified Support

Hi! That's not how it should have been. Kindly share your RMN/Sub ID and we’ll sort this right away for you.