Tata Sky — Relocation service

Address:	400708
Website:	Tatasky

How long is 24 hrs...?.."sir it will be done in 24hrs..".. thats what i keep hearing for 3 days from the customer care.
I have raised a relocation request day before yesterday at 10 am for the same day at 4-5 pm. i was given the service request no and also received the call back wherein i was informed that the engineer will address it today itself. but no one visited or the call was received from the engineer who is suppose to do it.
Post which numerous calls have been made to the customer care no. every time i am being informed by the customer cell that my request has been marked as urgent and will be taken care of within 2 hrs...

Now it has been 72 hrs and no redressal of my request / grievance. what kind of service is this. the purpose of taking tatasky is forfeited. i took it because relocation. what a bad service. tata ka naam dubo diya.