Tata Sky — Relocation to new address

Address:

Pune, Maharashtra

Hi, I am Pallvi my tata sky id is [protected] ..We have relocated to another address so we were trying to connect with TATA sky customer support from past one week but every time it took long time and queue to connect. after 2 - 3 days finally we were able to connect but they are charging 400 rs for installation and de installation again we agree on this and they send there technician who just de installed the dish and asked me to collect it from my old address(which is 10 km far ) after huge frustration and efforts we brought that dish at new location and now from last day we are trying to reach them for installation ...Why the service is so slow ??? if we have to carry that dish by own then why you are charging much amount 200rs for installation and 200 for de installation