[Resolved]  Tata Sky — relocation/re-installation extra charges

I love tata sky as a company, which work with concept of having every employee as his boss. Unfortunately their employees took it granted and now behaving like, they are best and do not require any more customers.

I raised request for relocation, customer representative told me to pay 300 rs. Now their technician called me and said, sir i will only take care of connecting tv port to box, for wire routing you need to pay 300 rs extra as we dont do that work and will require technician.

Now question here is why should i pay that amount, i am paying extra wire charges and 300 rs installation charges. Is it not enough?

Anyway i understand you will be having many complaints like this and its not going to affect you much but i can save myself from such company who disrespect customers. Your technicians attitude is really bad and your customer representative dont know anything other than keep us on wait.

Good bye! Have a great business ahead.
Was this information helpful?
No (0)
Yes (0)
Dec 23, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2017
Tata Sky Customer Care's response
Hi, we have raised a service request to address your concern and you'll hear from us at the earliest.
Complaint comments 

Comments

Do not get signals periodically say every 3/4 months.
Tata Sky Customer Care's response, Nov 21, 2017
Verified Support
Hi, that's not how it should have been. Kindly share your RMN/Subscriber ID for further assistance.
Error name :Tapan Ghosh.
Change name: Swapan Kumar Ghosh
Id.[protected]
RMN.[protected]
Tata Sky Customer Care's response, Nov 22, 2017
Verified Support
We've refreshed the signal. Please turn off the set-top box for few minutes. Turn it on and check if the problem persists.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information