Tata Sky — REMOVE MANY CHANNAL FROM MY CURRENT PACK DUE TO MPGEA 2 BOX

MY SUBSCRIBER ID IS [protected] & MY RMN NO [protected] SERVICE PROVIDER HAS REMOVED MANY CHHANELS FROM MY CURRENT PEACK DUT TO MPGEA BOX 2 BUT PEACK CHARGE ARE SAME WHEN I CALL TO TOLL FREE NO THEY SAID THAT YOUR CURRENT BOX IS MPGEA 2. SO YOUR BOX WILL BE CHANGED AND NEW MPGEA 4 BOX WILL BE INSTALLED. BUT FROM LAST 10 DAYES AM WAITING FOR MPGEA 4 BOX AM SO EMBARRISING MANY CHANNEL ARE NOT AVAIBLE LIKE NDTV INDIA, SONY MIX, 9X, ZOOM. E BINDASS, CHHANAL V. SONY SUB. ON DATED 07/06/2015 AM WAITING FOR ANY CALL OR MASSAGE FROM ENGINEER OR FROM COMPANY CONTECT NO. FROM LAST 10 DAYES. I WANT TO KNOW THAT HOW CAN COMPANY DO THIS AMOUNT DEDUCTING SAME BUT CHANNALE ARE LESS THAN HALF I GIVE WARNING CHANGE MY BOX WITHIN 2 DAYS OTHERWISE I WILL TAKE A STRONG ACTION