[Resolved]  Tata Sky — renewal of annual package : subscriber id : [protected]

Hello

I have been using tata sky for several years.

Subscriber id : [protected]
Name : rashmi gupta

I had paid last year for annual subscription (Ultra pack, 2 tvs, hd connection) for approx 7000 rs. This year i am charged for the exact same subscription for approx 11, 000 rs. This is a huge increment in the charge.
When i called the cust care at tata sky they logged my request and when i did not receive any call from the "offer team" i followed up again. This time i was told that my complain has been closed as there was no offer for my number.

This is completely unacceptable. Can someone please help me!!

Thanks