[Resolved]  Tata Sky — renewal of tata sky

Address:	122001
Website:	Tata Sky

My tata sky id no. [protected]
Let me begin that my having been a customer for over a decade my experience over time that there has been growing attitude of could not care less. Some months ago it was poor service and it took multiple mails and calls to mumbai office to resolve issue.
On 3 may i received sms that i could renew dhamal pack for an amount of rs. 3290/- for one year before 10 may. Today when i paid the amount i get an sms that next renew is 22 jan 2019.
Unfortunately the customer care executive despite my being kept on hold for close to half an hour could not resolve the problem and said no such sms was send
Most patethic is that it is like playing dumb charade because the executive has no answer nor is he prepared to share number of the manager concerned. When govt functionaries number are available on the net why not private operators
Will sum up by saying that is unfortunate i have paid, else i would have disconnected and switched to another operator. Customer care is actually कष्ट more and no care