Tata Sky — Repeated complaints about service not redressed

Address:

Mumbai City, Maharashtra, 400020

On viewing some of the channels such as colors infinity plus, ndtv good life etc the picture was completed distorted and hence i was unable to view these channels.

A complaint was lodge by me last week, a person came from tata sky at 8:30 pm in the night only to inform me that he would need to look at the satellite dish on the building terrace to solve the problem but it was too dark to do so and hence someone else would come the next day. A person again came the next day and replaced a small box near my tv. Thereafter the problem was sorted for 2 days. However again the problem reoccurred and i called in a complaint on sunday night and was told that someone would come on monday. The problem persists. I have called the service centre every day and each day i am told that the person will come the next day.

No one has come as yet and the problem still continues.