[Resolved] Tata Sky — request (no.1bk5k2ay, dated 19.02.19) till remained unresolved, id;[protected]

dpradip

from Gurgaon, Haryana

Address:	Green ParC, Crescent ParC, Sector-92, Gurgaon, Haryana, 122505
Website:	www.tatasky.com

Hello team tatasky,
This is very unfortunate and disappointing to intimate you that my request (No.1bk5k2ay, dated 19.02.19) regarding discontinuation of multitv connection after swapping of primary to secondary and secondary to primary and i was assured by your customer care phone banking officials to be resolved by 72hrs but it's still pending without any positive response.
I have repeatedly contacted your phone banking officials time and again but said issue still remained unresolved.
This is very disappointing as well as disgusting attitude from your end.
As a result of which extra money is being charged into my account purposefully what i understand.
Therefore pls take strong action against such unwanted delay in resolving customer's issue and resolve my problem at the earliest on top most priority basis.
Your immediate response and favorable action would be appreciated.
Thanks and regards,
Pradip kumar das
Id; [protected]
Registered mobile:[protected].

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Feb 23, 2019

Complaint marked as Resolved

It's still pending without any effective response from TATASKY Hello team Tatasky, This is very unfortunate and disappointing to intimate you that my request (no.1BK5K2AY, dated 19.02.19) regarding discontinuation of multitv connection after swapping of primary to secondary and secondary to primary and I was assured by your customer care phone banking officials to be resolved by 72hrs but it's still pending without any positive response. I have repeatedly contacted your phone banking officials time and again but said issue still remained unresolved. This is very disappointing as well as disgusting attitude from your end. As a result of which extra money is being charged into my account purposefully what I understand. Therefore pls take strong action against such unwanted delay in resolving customer's issue and resolve my problem at the earliest on top most priority basis. Your immediate response and favorable action would be appreciated. Thanks and regards, Pradip Kumar Das Id; 1036655478 Registered Mobile:9810266869.

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2019

Tata Sky Customer Care's response Hi, we understand what this has been like for you. We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.