Tata Sky — Requested to disconnect my tata sky connection

Address:

New Delhi, Delhi

I spoke to Tata sky call center few days back and requested to disconnect my tata sky connection. They told me to give a call back as they were not able to disconnect the connection and told to wait for a call back from the concerned department. However it's been more than 48 hours, I haven't received any call back from them. Also when I ask them to refund my money which i have already paid for 6 months. They refused to refund the money. So, would request you to please look into the matter and refund my money. My complaint number is 1-[protected]