Tata Sky — Required confirmation if metro pack & Hd channel will be given on old price.

Address:110092
Website:www.mytatasky.com/Home/MyHome

Dear Team,
Subscriber ID[protected]
Really Disgusting to here comments from executive & Senior person that pack is removed from site and for this you have to opt some other pack.
How customer will have faith on these kind of call received from tata.
If I cannot get the below Metro pack+hd channels on the total price mention below, then it is requested to revert the said amount. I am cheated by tata sky team commitment. So what your team speak telephonically should be recorded and received in writing. other I think tata sky survival is no more.

I was told by your executive Dt. 10/3/2016 and request
is put for Metro Pack + Hd Pack at that moment. It is
committed that the old price would be charged from you if
the recharge will be made on or before 12/3/2016 by 11 AM. I
have recharged my account in the evening by 11 Mar 2016,
20:43 hrs
Why there is a confusion to team, when it is finalised after
received call from tata sky dt. 10/3/2016 that Pack will be
changed to Metro Pack on Price Rs 4345/- and HD channel fee
-Rs 1925/-.

Confirmation for above statement is given twice to me. on
10/3/2016 & 11/03/2016. When I asked team to give me in
writing in mail they assured that the effect will be seen in
site very soon.


Thanks & Regards

Manoj Sharma
Ph No [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Tata Sky customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information