[Resolved]  Tata Sky — required hd set top box with optical port || without recording facility

Address:

Gangapur Bentala Goli, Gangapur, Duttapukur, 24 Parganas(North), West Bengal - 743248, Purba Medinipur, West Bengal, 743248

My subscriber id: [protected]

As per my current requirement, i need "optical port" output facility in my normal hd set top box which is not available with my current set top box (Which i found with set top box model no - dsi729tat), therefore i have called customer support no. And spoken with different support officers and requested them to change my stb with optical port facilities.

One of your executive suggested me to upgrade my stb with program recording facilities and i have to pay rs. 7000/- extra as this facility is available only this model. But i found model no - dsi729tat having the optical port without program recording facilities. Now my question is why i have to take program recording facilities with 7000/- extra payment where i really don't need that, whereas stb model is already available with tata sky as per my requirement.

I am really very disappoint & dissatisfied with such reply from tata sky.