Tata Sky — Restoration, Compensation for non attendance of TATA Sky Technician

Address:

Papum Pare, Arunachal Pradesh

On[protected], at 12.56 my TATA Sky receiver stopped & no picture and sound received in my TV. Accordingly, I sent SMS. In reply they assured that Technician will reach my home within 1630 hrs. But no body reached. I called in their help line No. they assured that by evening the technician will reach, that also failed. Around 1800 hrs on my repeated calling they assured that technician will reach before 1900 hrs, that too failed. On[protected], I requested them several times, but no tech.reached. Same condition was on[protected] also. On[protected] the system restored around 1800 hrs, and I able to see the pictures in my TV. It means around 77 hrs I could not see TV due to their own problems. Again on[protected] from 1610 hrs, TATA Sky receiver stopped working. There after till writing this complaint that is up to 2130 hrs of[protected], I called them more than 15 times in which they repeatedly told that my complaint has been registered and tech. will reach my home . I am unable to see my TV due to their Technical problem and due to non attendance of TATA Sky Tech. In this situation I am unable to see the TV programmes. Necessary steps are solicited by Technician immediately. Only verbal assurance will not serve the purpose.Also urge necessary compensation for such harassment .Further, beside the pack I have paid, all extra added channels which I do not want to see, even not requested to add should be removed forth with. Recovery is solicited. Chinmoy Banerjee, TATA Sky Id. [protected]