[Resolved]  Tata Sky — Rs. 1852 amount has been debited but order for tata sky hd box didn't place

Website:www.tatasky.com

I was trying to place an order for tata sky hd box and amount rs. 1852 has been debited from my account towards billdeskpg.[protected]@icici but i didn't get any subscriber id or any notification from tata sky. when i called customer care representative he asked me to wait but didn't provide any satisfied answer. I have sent an email but still no satisfied reply also they mentioned that you didn't mention subscriber id so we cannot process this request.
Seriously i didn't get this

Don't know will i get my money back or not.
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Aug 12, 2021
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2021
Tata Sky Customer Care's response
Hi! Resolving your issue is very important to us, and we will provide an effective resolution. Please hang on as we make arrangements to contact you at the earliest.
Verified Support
Jun 20, 2021
Tata Sky Customer Care's response
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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