Tata Sky — Rs.600/- Charges levied twice in my tata sky connection

navbhan

from Gurgaon, Haryana

Address:

Mumbai City, Maharashtra, 400025

My set top box was not functioning so it was replaced with another one and Rs.600/- was charged from me. the new set top box installed also did not functioned so it was replaced with another on next day. The company again levied Rs.600/- for the replacement which is unjust and irregular, because the set top box replaced was faulty which is not my mistake. I therefore request for refund of Rs.600/- that was levied without any fault of mine.

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Comments

Lalit Powar

from Bengaluru, Karnataka

I’d suggest you to provide your subscriber ID here so that they can get in touch with you. I once faced an issue where I paid for the package amount but my account was de-activated. I too made the complaint here and tata sky immediately responded to it. All I had to do is submit my subscriber ID. They resolved my issue by activating my account and providing for the days I was unable to view television. I am sure they will look into your matter and refund the additional amount deducted.