Tata Sky — Rude and arrogant behavior of technical service people at chrompet service centre

Address:

Chennai, Tamil Nadu

Hi, Tata Sky sub Id : [protected] Name : Syed Abdul Azeem My HD set top box was giving me problems of 9th jan 2015..so called the customer care and asked for a technical visit on 10th jan 2015..a guy named prakash(Ph no : [protected]) came and said the problem is in the set top box and needs to be changed..so he took it in the morning and bought a replaced set top box in the evening and i was charged 520rs including 170rs for service visit..which i paid on 11th jan 2015 morning and again after couple of hours the problem arised..so i called the service centre in chrompet who attended my problem and informed about the same...so he again sent another guy named thenarasu..who now said the problem is in the dish and it needs to be changed and he changed it on 11th jan 2015..and even after that the set top box was not working and he said he will replace it free of cost and took in on 11th jan2015...the guy named RAJ([protected]) who is the incharge in chrompet said he will replace it on monday 12th jan 2015..but failed..on repeated calls he said on 12 jan 2015 evening that the replacement box will be avilable only after 2 days due to pongal holidays..and for time being he is giving a test box which he installed on tuesday 13th jan 2015..we use a Pack worth 230 and HD pack worth 125..but he gave a different card with basic 180 rs pack...but we adjusted to it...and after waiting for a week on 19th jan 2015 the validity of the test box he gave was over and we were not able to view it..so called him and asked about the same...but he didnt oblige even after repeated calls...now after calling the customer care and talkin to a superior and filing my complaint he called again and asked for 2 more days time..when asked about the same the manner he talked was so bad and rude...really not satisfied with the technical support of tata sky... Person name RAJ Ph.No : [protected]