[Resolved]  Tata Sky — Rude behaviour of technician

Address:Mumbai City, Maharashtra, 411014
Website:www.tatasky.com

I booked a new hd connection on 19th june, 2017 at around 1 pm and was told that a technician would do the setup by 5 in the evening same day. But instead i got a call from technician ([protected]) who just keeps my phone on hold after saying hello and few marathi words and this gets repeated for 3 times and when i call him back he just picks my phone up and keeps it on until i disconnect... 5 times surely not a network problem as i could clearly hear the background voices! Take some action against these kind of rude and unprofessional employees who just irritate the customers to an extent that he might choose any other service provider.
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Jul 21, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2017
Tata Sky Customer Care's response
We would like to action this at the earliest. Could you please help us with your RMN/Subscriber ID so that we can take this ahead?
Complaint comments 

Comments

Tata sky technician visited my place against my complaint but technician was arrogant and no manners. Tata sky should invest in staff training like how to behave with customers instead just expanding service.
Tata Sky Customer Care's response, Nov 8, 2019
Verified Support
Hi, we always make sure our customers are delighted with us all the time. Kindly share your RMN/Sub ID so that we can look into this.

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