[Resolved]  Tata Sky — Saved card details removal

N the Tata sky app, if we are making payment through a credit or debit card there is an option that saves the card for future uses. But once it is saved there is no option to remove those stored cards in the app or in the website. When I contacted the customer care service they themselves told that there is no option to remove any saved card and kept insisting me to contact the bank. It’s well within my rights to choose whether a card should be saved or not.
As per the newer RBI Guidelines, no merchant has the right to store the card details of the customer.
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Jul 22, 2022
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2022
Tata Sky Customer Care's response
Hi, we understand your concern. We are working on your concern and has been prioritized our team will get in touch with you as soon as You will receive a call from us soon. Be assured your issue will be resolved at the earliest.
Verified Support
Jun 17, 2022
Tata Sky Customer Care's response
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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