[Resolved]  Tata Sky — secondary connection of tata sky

Address:

3/1503 JANAK NAGAR, OPPOSITE JAYA PUBLIC SCHOOL, Saharanpur, Uttar Pradesh, 247001

My registered mobile number for tata sky is[protected] and subscriber id is [protected]. I have primary connection of tata sky since last 4 years.

I want for secondary connection and i call tata sky call centre on 20 april 2019 and confirm form customer executive for secondary connection. Customer care executive told me that secondary connection will be available with first month free subscription then i applied for secondary connection on same day from dealer of tata sky namely "tiwari electronics saharanpur" but i watched that one month free subscription not given to me. I complaint it from tata sky customer care. He told me that you purchase the second secondary connection from dealer please complaint to dealer. Dealer told me that please complaint on tata sky they can give you solution when i furrher complaint tata sky and i told him about all problems then they told me that they solve my problem within 2 to 3 days. I received there phone from last 10 days on interval of 1 to 2 days. They asked me what was my complaint then i brief always about my complaint in brief and they ensure me every time for sort out my problem within 1 to 2 days.

But now without solve my problem they msg me that your complaint resolved by our representative.

Pls my complaint be rectified otherwise i will liable to take legel action against tata sky.