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Tata Sky

[Resolved]  Tata Sky — selection of channel packs.

Address:Aurangabad, Maharashtra

I have repeatedly contacted your helpline phone number and requested to help me choose channels. Every time I was told to login mytatasky. Com website. When I logged in to the same, channel selection was a difficult task for me. I am a senior citizen. My account got deactivated.
Hence I have decided to discontinue your services.
I am using Tata sky for last twenty years. If you are not caring senior citizens, things will go wrong in the near future.
I have two connections with the same number.
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May 15, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2019
Tata Sky Customer Care's response Hi, we do not want to see you leaving us. Your account is active. You can modify your packs/channels in your subscription, as per your choice by logging into www.mytatasky.com under manage packs.
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Comments

Tatasky recharge done successfully done through paytm and message received regarding recharge but cannot open channels in my tatasky

Reply
Tata Sky Customer Care's response, Apr 11, 2019
Verified Support
Hi, that's not how it should have been. Kindly share us your RMN/Subs ID so that we can assist you better.

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