[Resolved] Tata Sky — selection of channels as per trai regulations

csvraman

from Bengaluru, Karnataka

Address:

Mumbai City, Maharashtra

I am a long term subscriber of tata sky ultra pack which expires in june 2019. They have migrated me to tamil malayalam sports english package which costs me rs 952/- per month vis a vis my earlier package which cost me around rs 750 only. I am unable to select the channels as per trai guidelines as here is no option available on tata sky website for dropping channels. I am paying for channels which i dont require. I am being fleeced by tatasky by adopting the new trai guidelines.

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Mar 12, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2019

Tata Sky Customer Care's response With the implementation of the new pricing regulations on all Cable, DTH and IPTV operators, broadcaster channels and packages will now cost the same for all operators in the market and Tata Sky will not be expensive as compared to anyone else. Also, in order to prevent the hassle o[censored]nderstanding and choosing from so many broadcaster packs, Tata Sky has curated recommended packs using the same the broacaster packs and channels to best suit your viewing requirements.Please visit www.tatasky.com for more info.