Tata Sky — Service charges

Address:421501

Work order number - WO# N4ERRVH
My Tata Sky Subscriber Id is [protected]. Tata Sky was not working and we were not able to watch TV from 28.2.2016.
We lodged the complaint to Tata Sky customer care having number [protected] and we told them that we have a Common Dish Antina for our building - Kingscross, Green City, Ambernath-east.We also told the C.C that they will not charge us a single Rupee if the problem is with the Common Dish Antina or any other item which is outside our house.The C.C. Agreed to it. But finally RS.170 was deducted from our account even though the problem was
with the Common Dish Antina.
Regards,
Ashok Rake.
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Tata Sky customer support has been notified about the posted complaint.
Complaint comments 

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I have received reply from Tata Sky Ltd at 12.06 p.M. Today as follows---
Dear Subscriber,

Thank you for registering your request through email.

Your Service Request number is N5GULUG, “Our representative will get in touch with you shortly”.

But no one contacted and I can not watch the TV.
Complaint not resolved.Tata sky Ltd did not repay me Rs.170.
And I am not able to watch TV.
Regards,
Ashok Rake

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