[Resolved]  Tata Sky — service complaints

Address:	Pune, Maharashtra, 411008
Website:	www.tatasky.com/wps/portal/TataSky/help/contact-us

I am a subscriber of tata sky since last 7 years. During last year i had experienced intermittent service issues against my service request for frequent no signal issues. Even after paying nearly 8000/-p. A, i could not
Get my problem solved and decided not to renew my connection this year which was due in february, 2017.

I was getting many calls from tata sky to renew and offered many discounts etc. And i communicated my issue why i am not recharging tata sky connection and that is only because of not providing services. During
The july, 2017 they have assured their best services and on the basis of their assurance, i renewed my tata sky connection. They have offered a
Discount without hd channels for rs. 2, 500/- p. A and amount immediately paid.

Now the real issue started for not providing services. Every day i sent smss to tata sky number 56633 (Hr-for services) and immediately i get message of "your tata sky services should resume shortly". As such since last four months, i am experiencing no signal issue. I have sent at least 20 smses and also two/three e - mail request to tata sky in their portal.

As such i request your esteemed organization to intervene in this matter to get proper services which they are bound to give for basic connectivity and view channels. I would also like to demand tata sky to return back four months' charges since they have failed to give services which they have offered at the time of connection.

My tata sky subscriber id is [protected] (Pune) and mail id is [protected]@yahoo.com.

All smss sent to tata sky requesting their services to view subscribed channels can be produced at any time.

Vijay kumar nair
Mobile no. [protected]