Tata Sky — service issue

Address:

New Delhi, Delhi

Dear Sir/Madam I tina nanda having a Tata sky DTH connection no [protected] for past 3-4 years. I regret to say that service provided by tata sky is pathetic and customer care executives are very rude and non cooperative. It is not working from last 5 days and no one is bothered to rectify it.Everytime we have given a time that visit will happen and till date no one has come to our place. Your customer care executive abhi and ranjeet are non cooperative and rude. I have made many attempts to convince them to get the complaint registered ( i also told to cancel the connection). today when no body came i again enquired about this nto your customer care, now Mr chanderkant told me that till date there is no complaint is registered. why should i bear the amount without using the services?? hence with this kind of service i wanted to disconnect the services and provide the refund. This was the mail I sent to Tata Sky on 21st may and till now no one has contacted me. Regards TINA NANDA [protected]