[Resolved] Tata Sky — service not provided

Pearljam

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400070

I have a common dish in my building. About 3 months back, some equipment on the dish got burnt and since then i have not been able to view all the channels. I have made several complaints, few technicians were sent over as well but none had a definitive diagnosis or solution to the problem till the time of writing this. I have paid a subscription fees to tata sky but it has failed to provide me with the promised service which is a breach.

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Jul 15, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2018

Tata Sky Customer Care's response Hi, we understand your concern. Your query has been raised and we assure you that it will be resolved at the earliest. Here is your SR# 15JSUKZ6.

Verified Support

Jun 14, 2018

Tata Sky Customer Care's response We hope that your query has been resolved! Let us know if you require further assistance, we will be glad to help!