Tata Sky — service not working from last 2 days

Address:

Mumbai City, Maharashtra, 400709

Tata Sky services in Balaji Garden Society is not working from last 2-3 days and when you call them they are asking for service charge for solving their problem. Pathetic service provided by company. I will disconnect if not resolved in next 24 hours. My registered number is [protected] and customer id [protected]