My subscription i'd is [protected]. We have the bumper package according to which all the sports channels are included in it. Icc champions trophy have startedited andand we are unable to view it from last 2 days as star sports 1 and 3 both normal and hd is blocked while all other sports channel is working fine. I have been calling customer care from yesterday at least 5 times and everytime i receive is a false hope saying the problem will be resolved in 2 to 3 hours. One of the customer care officer even bother to register my complaint and this i realised in yesterday evening when the i called back again to get a feedback. Still i am standing without my problem solved. I have my parents who are senior citizens who are hooked for the match. But they are unable to view it. We are very upset with the service and the responses from cc officers
Nikita mukhopadhyay
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Jul 4, 2017
Complaint marked as Resolved
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2017
Tata Sky Customer Care's response Hi Nikita, we see that an SR# XLEYFCF has already been raised to sort this. Will call you at the earliest.
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