Tata Sky — Service Unavailability and poor customer service

Address:

Mumbai City, Maharashtra

I am not sure what these people are doing. Since last 10 days am not able to view services, my Subscriber ID:[protected] . Tried calling the customer service representatives but was never able to get thru. i took the second option of call back facility but again of no use, the 3 option of getting in touch with your technician but no one ever contacted. the last option of writing mail, received a Service Request number SR[protected] after which was the biggest disaster i am facing, My subscriber id and registered phone number became invalid in all their systems. I was not able to login online. Set of box installed displaying no signal is received. Received multiple messages on my registered mobile number, that the technician will contact in 24 hrs, issue will be resolved in 48 hrs. But nothing was done. Even on service request i was informed that the issue will be resolved by 9th April. But there was no communication from their end. Really frustrated as it affecting business too.