[Resolved]  Tata Sky — services not being given

Address:

Allahabad, Uttar Pradesh, 211006

I recharged after a long time but to my utter shock, first of all, the amount I recharged for was not provided but was in fact less. Even after that, I'm receiving a pairing error saying the card is not paired with the correct box and therefore, I am unable to view any channels. I've mailed, tried the chat option, tried calling them but the customer care number isn't working for me somehow. Maybe I have been blocked. I want my money back because I am not able to watch anything.