[Resolved]  Tata Sky — Set top box connection

Despite subscribing to channels I am unable to watch them, contacted tata sky and they say to arrange a technician visit and pay.
Why should I pay when I have already subscribed for the channels? It is not my fault, I can view all channels except the channels I have specialy subscribed.
Kindly look over the matter.
Was this information helpful?
No (0)
Yes (0)
Jan 15, 2022
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2021
Tata Sky Customer Care's response
Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
Verified Support
Dec 14, 2021
Tata Sky Customer Care's response
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Verified Support
Dec 14, 2021
Tata Sky Customer Care's response
That's not how it should have been. We are prioritizing the same. Our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.
Complaint comments 

Comments

We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information