Tata Sky — Set top box is not functioning.

Address:

Raipur, Chhattisgarh

The set top box of my Tata Sky HD+ had stopped functioning at 10;45 AM on[protected]. A complaint was lodged at 11:40 AM after little difficulty. This was acknowledged & a WO no NS[protected] was issued at11:52 AM on the very day. The local Tata Sky service personnel contacted only on next day i.e. on[protected].at 11:52 AM & visited thereafter 30 minutes. it was infmd. by him that the set top box needs replacement. However he infmd. that the same can be done on 18:04:2015 only as the same was not available at that time. Next day i.e.on 18th April the undersigned was infd, at 12:37 PM that the box will be replaced before 8PM. once again when no body had turned up, i enquired & was again infd, that the box will possitively be replaced next day that means on 19th April by 12:30 PM. now same story again. it was infmd. that this will be done on Monday. The above events had compelled me to rate yr services tollaly unsatisfactory & gross irresponsible with a total negative marking. it is very unfortunate that a company with Tata's name is behaving like this. By no means Such a reputed Co should take Five days for replacement of a set top box. I am forced to think why not this DTH connection shouid be thrown out. My Customer id -[protected]