Tata Sky — Set top box is not working (Connection 1+3)

Tata Sky — Set top box is not working (Connection 1+3)

H Him2 from Betma, Madhya Pradesh

Dear Sir/Madam, This is to inform u that we have Total 28 number Tata Sky connection out of 28 connections one Set Top Box is dead from last Tuesday dated 27/10/2015 set top ID No is [protected] (1+3 connection)we have lock the called. Reference number is (KW9HCH7) your engineer supposes to come on same day by evening. But till date nobody has come. Today is 30/10/2015. We called up every day on your call center they are saying every day sending the engineer within 2 Hours but nobody has come so far. If this is your service quality then we have to think for another 27 connection whether will continue or disconnect. Waiting for your reply. Regards, Himanshu Pramanick [protected] Was this information helpful? No (0) Yes (0)

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Lalit Powar

from Bengaluru, Karnataka

I too had earlier shared my subscriber id in this complaint forum and Tata Sky's support team did get in touch with me. I am sure they will try getting in touch with you too. Alternatively, you can try writing to them at [protected]@tatasky.com or call their helpline number at [protected]. The best part is it is available 24X7. I am sure they will look into your matter and send a technician to fix the set top boxes immediately.