[Resolved] Tata Sky — set top box not receiving main channels signals

Rengasamy R

from Coimbatore, Tamil Nadu

Address:

Hyderabad, Andhra Pradesh, 500050

I had installed TATA SKY SD on Aug'18. For one month i had availed all channels as complimentary /Introduction month. when I changed my package to my requirement, they started blocking main channels showing the card your set top box is not receiving signals. I am not receiving main channels like Sun network,
Vijay network, English News channels, Few Tamil News channels. Only Raj Network and few Tamil Channels I can able to view.
I am not able to lodge complaint over phone, Customer care number is always getting disconnected after one two rings.

Very worst service I am receiving from TATA Sky.

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Dec 24, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2018

Tata Sky Customer Care's response Hi, this is not the experience we want you to have. We have raised a service request to sort this and you'll hear from us at the earliest.

Verified Support

Nov 21, 2018

Tata Sky Customer Care's response We hope that your concern has been resolved! Let us know if you require further assistance, we will be glad to help!

Nov 26, 2018

Updated by Rengasamy R Only one night it worked. The problem still persists. Not able to connect ur customer care number. Worst Worst Service ever. I want to disconnect your service and will go for other service provider if not solved within two days.