[Resolved] Tata Sky — Set Top Box Software Bug

Logamoorthy

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Friends, Please be careful with the recent software update on Tatasky HD recording set top box introduced a bug which was causing frequent re-start of set top box. I made this complaint recently, these so called helpdesk guys were not able to resolve the problem and they sent an engineer to my house, you know what he did he just change the power saving mode from 'Yes' to 'No' and it got resolved. Now Tata sky asking me to pay Rs.150 towards visiting charges, I refused to pay and I am closing my connection with Tata Sky. They are charging for their own bugs now... Friends please be careful Tata Sky has become Cheating company... My VC No. is [protected] from Chennai Think about no. of Connection X Rs.150/- how much they swindle over night from consumers. regards Logamoorthy

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Aug 14, 2020

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

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Comments

Lalit Powar

from Bengaluru, Karnataka

You must try other sources of contacting Tata Sky to ensure your work gets done. You can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly or you can contact Tata Sky customer service. They are quiet prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their Toll Free Number at[protected]. The best part is it is available 24X7. I am sure they will look into your matter and resolve your issue.