[Resolved]  Tata Sky — set up box not receiving signal only in the night

Address:560076

My tata sky set up box is not receiving signal in the night (After 9:30 pm) but in day time it is working fine. What the hell is this!! Can someone please suggest me what to do with this problem. I am using this tata sky since 2 years but i am facing this problem since 7 days. When i am calling customer care they are saying i need to pay money to the executive without even knowing what is the problem. I am not expecting this from company like tata. I think it is better to change some other service provider.
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Apr 16, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2018
Tata Sky Customer Care's response
Hi, that's not how it should have been. Allow us to help you out with this. We will contact you soon.
Verified Support
Jul 20, 2018
Tata Sky Customer Care's response
We tried to reach you on your RMN on 16/03/2018 but we couldn’t reach you. Request you to please provide us with an alternate contact number for further assistance.
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